I’ve become a bit of a Customer Service Expert.  After all, I am writing an exciting new program called: Smiling Customer Care: The No-Nonsense Guide To Becoming An Indispensible Customer Care Specialist.  The program stems from my 15+ years experience in Customer Care for various large corporations and online business owners.  For more information about the program, click here.  Online businesses call on me to get their customer service teams up and running… or to streamline them when Customer Service is draining their systems.

Kall8 is my preferred vendor for toll-free number services.  I’ve used them with several clients and they are a great solution for businesses who require a live phone presence.  Infinite configurations and features available and the service will grow with your business.  Prices start at $2/mo. monthly fee plus per minute charges for calls received.  Recently, I’ve set up the service to assist with re-capturing declined orders in our shopping cart.  A pre-recorded message is set up to ask people for their credit card details.  It’s easy to use and customers like the fact that they can dial a toll-free number and leave a message.  It has helped recapture 90% of previously lost sales due to declined orders.

To set up your own toll-free service, click here.
 

Give yourself an unfair advantage with Killer Covers.  Like it or not, we do judge a book by its cover.  If you want to make a good first impression, to build trust, and create value in your customers mind, then you have to present your product in a way your customer can relate to.

Vaughan Davidson of Killer Covers is the man to help you do just that.  I’ve recently had the pleasure of working with him on a project and his intake process is comprehensive and his turn-around is quick.  He delivers on time and on budget and helps you every step of the way. 

His designs are clean and professional and he’s a joy to work with.

Get your Killer Cover by clicking here